Professional
Training Catalog
02 Tracks
16 Modules
TRACK 01
Software Development
01 Introduction to Web Development ▾
- What is web development?
- Frontend vs Backend
- Tools & languages overview (HTML, CSS, JavaScript, PHP)
02 Learn PHP ▾
- Basics: Syntax, variables, loops, functions
- Working with forms and data
- Connecting PHP with MySQL databases
03 Introduction to Apache ▾
- What is Apache Web Server?
- Installation & basic configuration
- Hosting your PHP applications
04 Introduction to MySQL ▾
- What is a database?
- Basics of MySQL (tables, queries, relationships)
05 Introduction to Drupal ▾
- What is Drupal & why use it?
- Key concepts: Nodes, Content Types, Modules, Themes
- Installing Drupal on a Linux server
06 Introduction to Linux Server ▾
- Basics of Linux commands and navigation
- File permissions and management
- Running a web server environment
07 Module Development in Drupal ▾
- What are Drupal modules?
- Creating custom modules
- Hooks and APIs in Drupal
08 Theme Development in Drupal ▾
- Introduction to theming in Drupal
- Creating custom themes
- Templates and CSS integration
CAPSTONE
Final Project: Using Drupal
- Combining modules and themes
- Building a functional website
- Deployment and testing
TRACK 02
IT Support
01 Introduction to IT Support ▾
- Role of an IT support professional
- Various tools for systems Administration & Customer Support
- Skills required: troubleshooting, communication, software knowledge
02 Introduction to Ticketing System ▾
- Importance of ticketing systems
- Tracking and resolving issues efficiently
- Example: Jira Service Desk, Zendesk
03 Active Directory Basics ▾
- What is Active Directory
- User and group management
- Password reset and account permissions
04 Remote Support Tools ▾
- Using remote access tools
- Tools like AnyDesk and TeamViewer
- Remote troubleshooting practices
05 Network Fundamentals ▾
- Basics of networking
- IP address and DNS
- Network troubleshooting
06 Email & Communication Systems ▾
- Corporate email systems
- Email configuration
- Common email troubleshooting
07 Security & Best Practices ▾
- Cybersecurity basics
- Recognizing phishing attacks
- Safe password practices
08 IT Support Workflow ▾
- Handling support requests
- Escalation procedures
- Documentation and knowledge base
CAPSTONE
Final Project: IT Support Simulation
- Hands-on with real US clients
- Realtime support
- Reporting and feedback